Bitrix24 implementation in Moldova with Bsmart follows a structured 4-step process, tested with dozens of companies in Chișinău and across the country. Each step is essential for the successful adoption of the platform by your team.
01
Audit & Analysis
We start with a detailed analysis of your business processes. We identify weak points, existing workflows and company objectives. This audit allows us to configure Bitrix24 to your specific needs, not a generic template. We talk to each department to understand the real challenges your team faces.
02
Configuration & Customization
We configure Bitrix24 from scratch: sales pipelines, custom fields, roles and permissions, CRM automations and integrations with existing systems. Every element is adapted to your workflow — from web forms to analytical reports, everything reflects the real processes of your company in Moldova.
03
Data Migration
We transfer all your existing data — contacts, sales history, documents and correspondence — into the new Bitrix24 system. Migration is done with maximum attention to data integrity, without information loss and with minimal business disruption. We support imports from Excel, Google Sheets, other CRMs or databases.
04
Training & Support
We organize personalized training sessions for each department. Your team learns to use Bitrix24 efficiently, with practical examples from the company's real operations. After launch, we provide ongoing technical support and assistance for continuous process optimization. We don't leave you alone after implementation — we're with you for the long term.