Fixed prices, no hidden costs
How much does Bitrix24 implementation cost in Moldova?
Bitrix24 implementation in the Republic of Moldova costs between 30 000 and 75 000 MDL, depending on the number of users, how many processes you automate and the integrations you need. Below are Bsmart's three packages with fixed prices, what each one includes and how long it takes.
Our implementation packages
Three packages built for different team sizes. The price is fixed and stated in the contract — it does not change along the way as long as the requirements stay the ones agreed at the start.
Start
30 000 MDL
Request a quote- Users: up to 5
- Pipelines: 1
- Automations: 1-2
- External integrations: No
- Telephony: Yes
- Reports: 2
- Custom fields: 5-7
- Data import: 500
- Training sessions: 1
- Post-launch support: 10 days
- Implementation time: 2 weeks
- Video tutorial: 5 min
- Chatbot: No
- KPI Dashboards: 1
Most chosen
Business
48 000 MDL
Request a quote- Users: 5-15
- Pipelines: 2-3
- Automations: 5
- External integrations: 1
- Telephony: Yes
- Reports: 5-7
- Custom fields: 10-15
- Data import: 2,000
- Training sessions: 3
- Post-launch support: 30 days
- Implementation time: 3-4 weeks
- Video tutorial: 15-20 min
- Chatbot: No
- KPI Dashboards: 1-2
Premium
75 000 MDL
Request a quote- Users: 15+
- Pipelines: 4-5
- Automations: 10-12
- External integrations: 3+
- Telephony: Yes
- Reports: 10-15
- Custom fields: 20-30
- Data import: 10,000
- Training sessions: 4-5
- Post-launch support: 60 days
- Implementation time: 5-7 weeks
- Video tutorial: 30-40 min
- Chatbot: Yes
- KPI Dashboards: 3-4
Detailed package comparison
Every figure below is included in the package price. If you need more than a package covers, we extend it for an additional fee — and you get the amount before we start.
Detailed package comparison| What is included | Start30 000 MDL | Business48 000 MDL | Premium75 000 MDL |
|---|
| Users: | up to 5 | 5-15 | 15+ |
|---|
| Pipelines: | 1 | 2-3 | 4-5 |
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| Automations: | 1-2 | 5 | 10-12 |
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| External integrations: | No | 1 | 3+ |
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| Telephony: | Yes | Yes | Yes |
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| Reports: | 2 | 5-7 | 10-15 |
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| Custom fields: | 5-7 | 10-15 | 20-30 |
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| Data import: | 500 | 2,000 | 10,000 |
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| Training sessions: | 1 | 3 | 4-5 |
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| Post-launch support: | 10 days | 30 days | 60 days |
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| Implementation time: | 2 weeks | 3-4 weeks | 5-7 weeks |
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| Video tutorial: | 5 min | 15-20 min | 30-40 min |
|---|
| Chatbot: | No | No | Yes |
|---|
| KPI Dashboards: | 1 | 1-2 | 3-4 |
|---|
Swipe sideways to see all packages
What drives the final price?
If no standard package fits, the price of a custom implementation is driven mainly by four factors.
Number of users
Each new user means access rights to configure, training to deliver and data to migrate. A team of 5 is configured in two weeks; a team of 30 requires additional testing and per-department training stages.
Process complexity
A single sales pipeline with a few stages is quick to build. If you have sales, delivery, service and invoicing that must talk to each other, every additional process adds analysis, configuration and testing time.
Integrations with other systems
Connecting telephony, email and your website forms is included in the packages. Integrations with accounting systems, online shops or industry-specific software are quoted separately, because they depend on the API that system exposes.
Migrating existing data
Importing a clean contact list is simple. Data accumulated over years across several Excel files, with duplicates and inconsistent formats, needs cleaning before import — and that is quoted by volume.
What is included and what is paid separately
Included in the package price
- Analysis of your business processes before configuration
- Full CRM configuration: pipelines, fields, access rights
- The automations and reports listed in the table above
- Data migration within the package record limit
- Team training sessions and video materials
- Post-launch support for the period stated in the package
Paid separately
- The Bitrix24 licence
- The Bitrix24 platform subscription is paid directly to Bitrix24, not to us. The cost depends on the plan and the number of users. We help you pick the right plan so you do not pay for features you will not use.
- Third-party services
- Subscriptions to your telephony provider, email delivery service or other external services we connect stay billed by those providers.
- Later extensions
- Automations or integrations requested after the implementation is complete are quoted separately. You get the amount up front, not afterwards.
Frequently asked questions about pricing
Why is there no single price for everyone?
Because a 5-person company and a 30-person company do not have the same needs. A single price would mean either that small teams pay for features they never use, or that larger ones get an insufficient setup. The three packages cover most situations, and if none fits, we estimate your specific case.
Can the price change during implementation?
No, as long as the requirements stay the ones agreed at the start. The package price is fixed and written into the contract. If you later decide to add something that was not part of the original agreement, we tell you the additional cost before we start working on it — never after.
Is payment in instalments possible?
Yes. Payment is usually split into tranches tied to project milestones: an advance on signing and the rest on delivery of the agreed stages. The exact terms are set during the initial discussion.
How long until I see the first results?
The implementation itself takes between 2 and 7 weeks depending on the package — see the "Implementation time" row in the table above. Your team starts working in the CRM right after training, and the first useful reports typically appear within the first month of real use.
What happens after the support period ends?
The system stays yours and keeps working normally. The support period in the package covers adjustments and questions during the first weeks of use. After that you can continue with a monthly support contract, or contact us as needed.
Does the initial consultation cost anything?
No. The first discussion, where we analyse your processes and tell you which package fits, is free and without obligation. If the conclusion is that you do not need a CRM right now, we will tell you so.